The Securus Technologies company is hard at work spreading the good word. Securus is a telecommunications company that exclusively provides communication services to prisons and jail facilities. This puts the company in an incredibly powerful position. They could behave like other prison telecommunications companies, such as Global Tel-Link, and charge the inmates a prohibitive rate. Instead, they choose to connect inmates with their families in order to reduce recidivism and crime rates throughout the country. They do this by employing technologies such as video visitation.
That’s why Securus is spreading the good word. Since the company only deals with the prison population, their friends, and their families, not many people are aware of the benefits of video visitation in prisons.
One of the first things you have to know is that prisoners are often sentenced to facilities that are far away from their friends and family. This can put an undue burden on anyone trying to visit the inmate. It can take an entire day and a full gas tank in order to visit a prisoner that you know. The visitation process itself is very uncomfortable. There is a security check, you are forced to wait, and the atmosphere is not very inviting. It can be an especially difficult experience for children.
Video visitation allows the families of prisoners to save time and money. The visitation is instant allowing more people to visit with the inmate without sacrificing an entire day. Friends and families also save money on the cost of fuel and food on the road. The technology also saves children from having to go through the incredibly intimidating process of visiting a prison facility. This technology should be celebrated and welcomed in the cold, hard world of the criminal justice system. After all, the technology benefits everybody involved.
Securus Technologies have risen over the years to become one of the largest service providers in areas of government information management solutions, parolee investigation and tracking, and detainee communications. Located in Atlanta, Georgia, the United States, its headquarters, the company has provided criminal justice to over 2600 correctional facilities in the 45 states. An approximation of over 1,000,000 inmates nationwide.
The company is committed to providing new features to ensure that all their customers are equipped with modern and most effective equipment. So far, the company prides itself in saving time by over 65% as compared to using paper forms for inmate requests such as the grievance forms, medical sheets, sign up and acceptance forms. A lot of precious time wasted in routing, logging, copying, filing and retrieving this data is being saved, and can then be utilized better in the provision of security and safety of the inmates.
With this automation, the service delivery to the inmates is greatly enhanced. That is because the custom forms can be easily made available. These ConnectUs inmate forms are digitalized and can be custom made to suit any need that may arise without much hustle. In addition to that, the inmates are allowed to do self-service, saving them from all the protocols and standard procedures set for performing some actions. They can also get a real-time feedback through the system from various departments. Its significance cannot be underestimated as the inmates are satisfied that there are no dubious or underhand methods applied while handling their documents.
The staff working on the correctional facilities has never been any happier. The platform enables them to identify the inmate’s location by day and time. The system is also used to govern the kinds of information that the inmates fill in the forms. That is necessary to ward off those mischievous ones from filling irrelevant or false details.